Our approach

We create safe working environments by:

• Instilling the highest possible level of safety awareness in everyone involved in storing, moving and delivering our fuel, whether that person is a member of staff or employed by a contractor or sub-contractor.

• Encouraging and empowering every individual working in the business to observe and report hazards, near misses or unwanted events, however small, without fear of blame.

• Responding quickly to identified trends and near-misses in order to prevent more significant incidents or injuries.

• Ensuring that every individual working in our business is properly trained for the work they do.

Creating a culture of incident reporting

Across the company we strongly encourage a culture of open and honest reporting of all unwanted events as part of a "no-blame" culture.

We focus on capturing the near misses and hazards observations that can easily remain un-noticed and un-reported in a business. We also conduct regular audits throughout the business to identify gaps and put action plans in place to resolve.

Information from these observations is vitally important for us in understanding safe working practices and in identifying and correcting potential issues that have potential to lead to serious injuries or events in the future.